Event Policies

Cancelling Reservations
If you are unable to attend an event that you have signed up for, please give us a call at (207) 763-4478 and one of our team members will work with you to process a full refund. However, due to food and staffing costs, we are unable to issue refunds for canceled reservations after 48 hours before the event.

Our Commitment To Responsible Beverage Service
We strive to ensure that you have a wonderful experience at our tasting bars and events.  Morally and legally, our efforts extend beyond your experience while visiting us. We need to ensure you, and our other guests travel home safely.  We are happy to call a taxi for you or make other arrangements.

Event Photography
We typically have photographers at our events. By joining us, you consent to allow us to use any pictures with your image in possible marketing, promotional materials and/or social media. If you prefer not to be photographed please let us know before attending an event.

If you have any questions with any of these policies, please contact us at info@mainewine.com or speak with the senior Cellardoor representative on staff.

Cellardoor Wine Club Agreement

Maine state law requires that we take payment in full at the time of signing up for or renewing a wine club membership. Members can only purchase a membership or renew their membership while physically present at the winery. Cellardoor Winery does not store or hold wine club member credit card information.

The purchaser of the wine club membership must provide verification of legal age to purchase alcohol. The wine must be for personal use only and not for resale. Wine club benefits are non-transferrable. There are no substitutions allowed for the selected wine club wines.

At the time of purchase on-site, the wine must qualify for shipment into the state where the purchaser intends the wine to be delivered. No delivery address changes are allowed during the membership year. Shipping charges are in addition to the wine club charge. Cellardoor Winery will not be responsible for shipping charges incurred due to misdirected, returned, or reshipped wines. An Adult Signature is required at the time of delivery.

We provide email notification prior to shipping each wine shipment. It is the purchaser’s responsibility to notify us of any dates where an adult will not be available to sign for the package. We can hold a shipment until a later date when an adult will be available to sign.

Terms and Conditions:
Purchaser and recipient must be at least 21 years of age. All wines are sold in Maine and title passes to the buyer in Maine. We make no representation to the legal rights of anyone to ship or import wines into any state outside of Maine. The buyer is solely responsible for shipment of wines. If you want to ship wine to one of the states listed below, by placing an order, you authorize us to act on your behalf to have a common carrier deliver your order where you want it delivered. We obey laws of each state regarding shipments of wine direct to consumers. We will act to arrange shipments direct to consumer only in states listed below and only in quantities permitted by the laws of such states.

At the time of publishing, laws regarding direct shipping enable us to ship wines to the following states (subject to change):

Alaska (with exceptions), Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Washington DC, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana (FedEx only), Nebraska, Nevada, New Hampshire (except towns of Ellsworth and Monroe), New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia (with exceptions), Wisconsin, Wyoming

Terms and Conditions of Use

Terms
By accessing Cellardoor’s website you agree to and are bound by this site’s Terms and Conditions of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you’re prohibited from using or accessing this site. The materials contained on this site are protected by applicable copyright and trademark laws.

Disclaimer
The products on this site are provided as is. Cellardoor makes no warranties, expressed or implied, and herby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchandise, fitness of use for a particular purpose, or non-infringement of intellectual property or other violation of rights. We also do not warrant or make any representations concerning accuracy, likely results, or reliability of the use of the products available on our site.

Site Terms of Use and Modifications
Cellardoor may revise these terms of use at any time without notice. By using this site, you agree to and are bound by this current version.

Governing Law
Any claim relating to Cellardoor’s products made available on this site shall be governed by the laws of the State of Maine without regard to its conflict of law provisions.

Legal

All of the content on this site is copyrighted by Cellardoor Winery Inc. or used by permission. No images or copy on this site may be used for any purpose without the written permission of Cellardoor Winery Inc.

“Cellardoor” and  are registered trademarks of Cellardoor Winery Inc.

LOYALTY PROGRAM TERMS AND CONDITIONS

Loyalty Program Overview
Cellardoor Winery Loyalty Program is a loyalty program (the “Loyalty Program” or the “Program“) operated by The Cellardoor Winery. Cellardoor Winery is solely responsible for conducting and administering the Program. By registering to participate in the Program, Members (as defined below) agree that they have read, understood and unconditionally accepted and agreed to these Terms of Use. If at any point you do not accept any of these Terms of Use, or are no longer satisfied with the Loyalty Program, your sole remedy is to end your participation in the Loyalty Program. Cellardoor Winery reserves the right to amend, alter, withdraw or terminate the Program, including any Program Benefits (as defined below) or these Terms of Use without further notice or compensation. Any such changes may affect Qualifying Purchases (as defined below), which a Member may have previously accumulated, as well as any future accumulation of Qualifying Purchases. Registration, membership and all Program Benefits are offered at the sole discretion of Cellardoor Winery. If a potential Member is under the age of majority in his/her jurisdiction of residence, the permission of his/her parent or legal guardian is required to participate in the Program and/or receive Program Credits. Cellardoor Winery may request confirmation of such permission at its sole discretion. For further Program details and information, visit www.mainewine.com. Participation in the Loyalty Program is offered at the discretion of Cellardoor Winery. You may not use the Loyalty Program for commercial purposes, or in any way that harms Cellardoor Winery or any other person or entity, as determined by Cellardoor Winery in its sole discretion. To be valid your registration must be in your actual name and the registration information you provide must be accurate at that time.

Eligibility and Registration

1. Membership is open to individuals over the age of 21 who have a valid United States address and a valid e-mail address. Anyone under the age of 21 will need the consent of a parent or legal guardian to register. Eligibility is restricted to natural persons only and no corporation, trust, partnership or other entity is eligible to become a Member (as defined below). Employees or employee family members who make purchases using the employee discounts are prohibited from participating. For purposes of these Terms of Use, “United States” shall be deemed to include Puerto Rico unless specifically provided to the contrary.
2. To fully participate in the Loyalty Program and accumulate Qualifying Purchases (as defined below) with a membership account (“Account“), an individual must register with the Loyalty Program (a “Member“).
3. To become a Member of the Loyalty Program, individuals must (i) opt in at the point of sale of any Cellardoor location in The United States. Individuals previously in our database are not automatically enrolled. Register at one of our Cellardoor locations in Portland, Lincolnville or Rockport to begin accruing Loyalty Program credits.
4. As of 3/1/17 Cellardoor Winery stores in Portland, Lincolnville and Rockport shall be deemed Participating Stores.
5. By opting in to the Loyalty Program, you are accepting these Terms of Use and the Privacy Policy (as defined below). Accounts must only be used by the Member whose name is listed on the Account. Registration in the Loyalty Program is subject to verification and may be deemed invalid if the information provided at Registration is not true and/or complete.

Earning Loyalty Program Benefits
The following are benefits available under the Loyalty Program (collectively, “Loyalty Program Credits“).

Qualifying Purchase Benefits

1. Qualifying Purchases expire 90 days after the date on which the purchase was made. Such expired Qualifying Purchases will be removed from the Member Account and will not be used toward a Member’s next Qualifying Purchase Credits.
2. Returns, exchanges or activity other than purchases will not be deemed a Qualifying Purchase.
3. The status of Loyalty Program credits are communicated via receipt at point of purchase.
4. Cellardoor Winery may refuse to record or honor Qualifying Purchases in the Member’s Account, or if already recorded, may cancel such Qualifying Purchases, if Cellardoor cannot confirm that the Qualifying Purchases actually occurred, or if there appears to be any fraud, misrepresentation, abuse or violation of these Loyalty Program Terms of Use.

Loyalty Program Benefits are subject to availability as determined by Cellardoor Winery in its sole discretion. Cellardoor Winery reserves the right to modify, amend or revise the Loyalty Program Benefits available. Members may not rely on continued Loyalty Program Benefit availability. Any Loyalty Program Benefit may be withdrawn, and restrictions on any Loyalty Program Benefit or its redemption may be imposed by Cellardoor Winery or its designee or the third party business partner supplying the Loyalty Program Benefit. Loyalty Program Benefits are non-assignable and non-transferable. Cellardoor Winery reserves the right to substitute Loyalty Program Benefits of comparable or greater value if any redeemed Loyalty Program Benefit is unavailable for any reason. Loyalty Program Benefits pictured in any promotional materials, point-of-sale, online, television and print advertising, promotional packaging, and other Loyalty Program materials are for illustrative purposes only. All benefits provided hereunder are subject to applicable law and any benefit that is prohibited or unlawful as structured in any jurisdiction is void, ineffective and severed from these Terms of Use in those jurisdictions.

All details and restrictions of the Loyalty Program Benefits not specified at the time the redemption opportunity is presented will be determined by Cellardoor Winery in its sole discretion. Loyalty Program Benefits have no cash value and may not be redeemed for cash and may not be sold, auctioned, bartered, brokered, purchased or used to engage in any gambling activity. Any Loyalty Program Benefits used or obtained in this manner by any person or entity will be considered to have been fraudulently obtained and deemed void. Loyalty Program Benefits must be redeemed in accordance with these Terms of Use. Loyalty Program Benefits will not be replaced, reissued or credited if lost, stolen or otherwise altered or destroyed. Loyalty Program Benefits cannot be used in combination with any other discount, coupon or offer unless specifically allowed by Cellardoor Winery. Loyalty Program Benefits may be taxable, depending on the value and type of the Loyalty Program Benefits, and the federal, state and local tax laws applicable to you and your Loyalty Program Benefit. Members are solely responsible for all federal, state, and/or local taxes, including without limitation, income taxes and any reporting consequences thereof in connection with any Loyalty Program Benefits. If required by law, as determined by Cellardoor Winery in its sole discretion, Cellardoor Winery reserves the right to withhold and remit to the appropriate taxing authorities the amount of any taxes due.

Members’ Personal Information

1. By becoming a Member, you may receive emails from this Loyalty Program.
2. Members’ personal information will be collected, used, disclosed and otherwise managed in accordance with the Privacy Policy.

Cancellation of Loyalty Account 
Members who desire to cancel their Loyalty Account can do so by calling Customer Service at 1-207-763-4478.

Modification and Termination
Cellardoor Winery may modify any of these Terms of Use, including, but not limited to, the methods through which Loyalty Program Benefits can be earned, how Loyalty Program Benefits can be used, the types or “classes” of Loyalty Program Benefits available, and the conditions under which Loyalty Program Benefits may expire or be forfeited, at any time, with or without prior notice, even though these changes may affect a Member’s ability to use the Loyalty Program Benefits that he/she has already earned. The Loyalty Program has no predetermined termination date and may continue until such time as Cellardoor Winery decides to terminate the Loyalty Program. Cellardoor Winery may terminate the Loyalty Program at any time, with notice on the Website and/or via email to the Member’s email address currently on file with Cellardoor Winery for their Account.

Members will have a period of time selected by Cellardoor Winery, which may be up to six (6) months from the date the Loyalty Program termination is announced, within which to use their remaining Loyalty Program Benefits. However, if Cellardoor Winery terminates the Loyalty Program, Members should not rely on being able to redeem Loyalty Program Benefits as the Loyalty Program may be terminated without a post-termination redemption period and any Loyalty Program Benefits remaining in a Member’s Account at the time of termination will be forfeited and no compensation will be provided. Cellardoor Winery makes no representation or warranty about the number or type of Loyalty Program Benefits that may be made available after the Loyalty Program termination has been announced, and many Loyalty Program Benefits that may have been available prior to termination will quickly become depleted or otherwise unavailable once the Loyalty Program termination has been announced. Cellardoor Winery may cancel your membership, cancel accumulated Loyalty Program Benefits, reduce the amount of Loyalty Program Benefits in your Account or suspend your membership privileges at any time with immediate effect if Cellardoor Winery determines in its sole discretion that you (a) have acted in a manner inconsistent with applicable laws or ordinances; (b) acted in a fraudulent or abusive manner; (c) breached any of these Terms of Use; (d) engaged in any fraud or abuse in earning or using Loyalty Program Benefits; or (e) engaged in any conduct or act that otherwise causes Cellardoor Winery to terminate or suspend your access to the Website. Cellardoor Winery may also take appropriate administrative or legal action if any of the items listed above occurs. Nothing contained in these Terms of Use shall limit Cellardoor Winery in its exercise of any legal or equitable rights or remedies.

If Cellardoor Winery amends these Terms of Use, it will revise the “last updated” date located at the top of these Terms of Use. For changes to these Terms of Use that Cellardoor Winery considers to be material, Cellardoor Winery will place a notice on the Website by revising the link on the home page to read substantially as “Updated Cellardoor Winery Loyalty Program Terms of Use” for up to three (3) weeks or some other amount of time that Cellardoor Winery determines in its discretion. If you continue to participate in the Loyalty Program by earning Loyalty Program Benefits, redeeming Loyalty Program Benefits, logging into your Account or participating in any other way after these Terms of Use have been changed, you will be deemed to have read, understood and unconditionally consented to and agreed to such changes. The most current version of these Terms of Use will be available on the Website and will supersede all previous versions of these Terms of Use.

Program Malfunctions and Conduct
Cellardoor Winery, its affiliates, related companies, and their respective officers, directors, employees and contractors (all such individuals and entities collectively referred to herein as the “Released Parties“) are not responsible for lost, interrupted, inaccessible or unavailable networks, servers, satellites, Internet Service Providers, websites, or other connections; or for miscommunications, failed, jumbled, scrambled, delayed, or misdirected computer, telephone or cable transmissions; or for any technical malfunctions, failures, or difficulties, or other errors of any kind or nature; or for the incorrect or inaccurate capture of information, or the failure to capture any information. If, for any reason, the Loyalty Program is not capable of running as planned, including, due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Cellardoor Winery which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Loyalty Program, Cellardoor Winery reserves the right in its sole discretion to cancel, terminate, modify, or suspend the Loyalty Program or otherwise respond to the circumstances as Cellardoor Winery deems appropriate. In the event Cellardoor Winery is prevented from continuing with the Loyalty Program as contemplated herein by any event beyond its control, including but not limited to fire, flood, natural or man-made epidemic of health of other means, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal state or local government law, order, or regulation, public health crisis, order of any court or jurisdiction, or other cause not reasonably within Cellardoor Winery control (each a “Force Majeure” event or occurrence), Cellardoor Winery shall have the right to modify, suspend, or terminate the Loyalty Program.

Additional Terms and Conditions
ACCRUED LOYALTY PROGRAM BENEFITS DO NOT CONSTITUTE PROPERTY OF A MEMBER AND HAVE NO VALUE OUTSIDE OF THE LOYALTY PROGRAM. CELLARDOOR WINERY MAY REVOKE LOYALTY PROGRAM BENEFITS AT ANY TIME AS SET FORTH HEREIN. LOYALTY PROGRAM BENEFITS ARE NOT TRANSFERABLE UPON DEATH, AS PART OF A DOMESTIC RELATIONS MATTER OR OTHERWISE. Each Member is responsible for ensuring that the information in his/her Account is accurate and is kept current. If a Member believes that his/her Account does not properly reflect Loyalty Program Benefits earned, the Member must contact Cellardoor Winery to resolve the issue. Any attempt by any person to undermine the legitimate operation of the Loyalty Program may be a violation of criminal and civil law, and, should such an attempt be made, Cellardoor Winery reserves the right to seek damages from any such person to the fullest extent permitted by law. Cellardoor Winery’s failure to enforce any of these Terms of Use shall not constitute a waiver of the affected provision, or any other provision. All questions or disputes regarding an individual’s eligibility for the Loyalty Program, the earning, crediting or use of Loyalty Program Benefits, or a Member’s compliance with these Terms of Use will be resolved by Cellardoor Winery in its sole discretion. By participating in the Loyalty Program, you agree to release the Released Parties from any and all loss, harm, damages, cost or expense, including without limitation property damage, personal injury and/or death, due in whole or in part, directly or indirectly, to participation in the Loyalty Program or any Loyalty Program activity, including without limitation, related to (i) the collection, redemption, revocation or deletion of any Loyalty Program Benefits, (ii) the issuance, acceptance, receipt, possession and/or misuse of any Loyalty Program Benefit or the use thereof, and (iii) the suspension, modification, or termination of your membership in the Loyalty Program.

THE LOYALTY PROGRAM, ANY MEMBERSHIP THEREIN, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OR GUARANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NONINFRINGEMENT. TJX MAKES NO WARRANTY IN ANY RESPECT AS TO ANY REWARDS OR SERVICES MADE AVAILABLE AS PART OF THE LOYALTY PROGRAM. Cellardoor Winery is not responsible for any assurances, guarantees, representations or warranties made or implied by any parties associated with or involved in this Loyalty Program, including but not limited to any merchandisers, manufactures, suppliers or advertisers of a Loyalty Program Benefit. By participating in the Loyalty Program, each Member accepts all responsibility for, and hereby releases, indemnifies and holds the Released Parties harmless from and against any claims that may arise from actions taken by such Member or for any unauthorized access to Member’s Account by a third party.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL THE RELEASED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE LOYALTY PROGRAM OR YOUR PARTICIPATION THEREIN. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF TJX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, CELLARDOOR WINERY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. IF A MEMBER PROVES THAT CELLARDOOR WINERY HAS IMPROPERLY DENIED THAT MEMBER ANY REWARD, LIABILITY WILL BE LIMITED TO AN EQUIVALENT REWARD. BY PARTICIPATING IN THE LOYALTY PROGRAM, A MEMBER WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM MORE THAN ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED. EACH MEMBER SPECIFICALLY WAIVES ANY BENEFIT UNDER CALIFORNIA CIVIL CODE SECTION 1542 WHICH PROVIDES “A GENERAL RELEASE DOES NOT EXTEND TO UNKNOWN CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED THE SETTLEMENT”.

By participating in the Loyalty Program, you agree to defend, indemnify, and hold harmless Released Parties from all liabilities, third party claims and expenses (including reasonable attorney’s fees) that arise out of or are related, in whole or in part, your violation of these Terms of Use.

Notwithstanding any other provision of these Terms of Use, in the event there is a direct conflict between these Terms of Use and either the Cellardoor Winery Brand Terms of Use or the Privacy Policy, these Terms of Use will govern, control and prevail as to the Loyalty Program, including but not limited to those provisions dealing with limitation of liability, governing law and jurisdiction.

General Loyalty Program Conditions

1. This Loyalty Program (or any component thereof) is void where prohibited by federal, state or local law or regulation.
2. These Terms of Use constitute the entire agreement between Member and Cellardoor Winery regarding Members’ participation in the Loyalty Program and Members’ entitlement to Loyalty Program Benefits, and supersede all previous versions. Except as expressly contained in these Terms of Use, there are no conditions, representations, warranties, by Cellardoor Winery, express or implied, statutory or otherwise.
3. Loyalty Program Benefits (including without limitation Qualifying Purchases) have no monetary value and cannot be assigned, traded, or otherwise transferred without the prior written consent of Cellardoor Winery or otherwise in accordance with the Terms of Use of the Loyalty Program, as may be amended from time to time. Any attempted assignment or transfer in violation of these rules will be void and may result in the loss of membership or the cancellation of the affected Qualifying Purchases or Member Account, as the case may be, at the sole discretion of Celladoor Winery.
4. A Member is responsible for advising Cellardoor Winery of any change of their name, mailing address, e-mail address or any other required membership enrollment data. Cellardoor Winery is not liable for misdirected communications or any consequences thereof.
5. All decisions regarding the interpretation of these Terms of Use shall be at the sole discretion of Cellardoor Winery, and shall be final and binding in all respects. This provision is void where prohibited by law.
6. If any term hereof is held by a court to be invalid or unenforceable, such term shall be severed herefrom and the remaining terms shall remain in full force and effect.
7. No delay or omission on the part of Cellardoor Winery to exercise any right or remedy hereunder, or otherwise to enforce these Terms of Use, shall be deemed to be a waiver of these Terms of Use or any applicable remedy to which it may be entitled. No waiver shall constitute a waiver of any other term, condition, default, breach, right or remedy, nor shall any wavier constitute a continuing waiver.
8. These Terms of Use are governed by and shall be construed in accordance with the laws of The Commonwealth of Massachusetts, without regard to any conflict of law provisions. Any claim, action or proceeding arising out of or related to the Terms of Use, the Privacy Policy, or the Loyalty Program must take place in state or federal courts of the Commonwealth of Maine, and you consent to personal jurisdiction in such courts.
9. These Terms of Use and any policies incorporated herein by reference constitute the entire agreement between you and Cellardoor Winery with respect to the subject matter hereof and supersede all prior or contemporaneous written or oral agreements between you and Cellardoor Winery with respect to the subject matter hereof.