A Note on Cancelling Reservations
We understand that life happens and reservations need to be cancelled. If you are unable to attend an event that you have signed up for, please give us a call at (207) 763-4478 and one of our team members will work with you to process a full refund. However, due to food and staffing costs, we are unable to issue refunds for cancelled reservations after 48 hours before the event. We hope you understand and we look forward to your visit at Cellardoor Winery!
Our Commitment To Responsible Beverage Service
We strive to ensure that you have a wonderful experience at our tasting bars and events. Morally and legally, our efforts extend beyond your experience while visiting us. We need to ensure you and our other guests travel home safely. Quite simply, driving while intoxicated can result in arrest or worse.
If we observe signs of impairment, we will inquire about your transportation plans. We will not allow you to get behind the wheel if this seems unsafe. We are happy to call a taxi for you or make other arrangements. Please understand these efforts are to ensure your evening ends well not to dampen the mood.
We typically have photographers at our events. As we are unable to get signed waivers from each of our guests, we use your joining us as consent to use any pictures with your image in possible marketing, promotional materials and/or social media. If you prefer not to be photographed please let us know prior to attending an event.
If you have any questions with any of these policies, please contact us at firstname.lastname@example.org or speak with the senior Cellardoor representative on staff.
Bettina Doulton and The Cellardoor Team